Field operations support
for HOA and condo
boards that need results.
AOG handles common area repairs, exterior upkeep, seasonal services, and emergency response — with clear communication, vendor follow-through, and documented closeouts on every job so your board always has the records it needs.
One point of contact. Work is documented with photos and clear updates so you know what was done — ready for board records, resident communication, or insurance files.
Board-Ready
Photo documentation and written closeouts on every job
Common area support
Repairs, upkeep, and inspections
Emergency response
Same-day field response
Board-ready closeouts
Photos + written summaries
One point of contact
Start to finish accountability
The operational gaps
most boards face.
These are the situations HOA and condo boards deal with regularly. AOG is built to handle exactly these gaps — with clear communication, documented outcomes, and reliable follow-through.
No in-house field staff
Most HOA and condo boards don't have a maintenance coordinator or facilities manager on payroll. When something needs to be handled, the board has to find someone, coordinate the work, and follow up — all on top of volunteer responsibilities.
Vendor coordination is time-consuming
Getting multiple trades to show up, do the work correctly, and communicate back to the board takes significant time. Vendors miss appointments. Work gets done without documentation. The board is left chasing updates.
Issues sit open without follow-through
A gutter problem gets reported. A common area repair is noted at the last meeting. A drainage issue keeps coming up. Without someone accountable for follow-through, these issues stay open — and get worse.
Emergencies require immediate action
A pipe bursts in a common area. Storm damage affects the building exterior. A safety hazard appears in the parking structure. Boards need a reliable contact who can respond immediately — not a vendor who calls back in two days.
Boards need documentation for meetings
Residents ask questions. Owners want to know what was done. The board needs records for insurance, disputes, and annual reporting. Without proper documentation, completed work is hard to account for and harder to defend.
Seasonal work falls through the cracks
Gutter cleaning, snow removal, landscaping, and exterior prep need to happen on a schedule. Without a dedicated operations contact, seasonal services get deferred — until a small issue becomes a costly repair.
Common area work,
done and documented.
AOG handles the physical and operational side of HOA and condo property management — from common area repairs to seasonal services — with photo documentation and written closeouts on every job.
Common Area Repairs
Scoped, executed, documented.
- Interior common area repairs and maintenance
- Hallway, lobby, and stairwell upkeep
- Laundry room and utility area repairs
- Parking structure and garage issues
- Shared amenity repairs and maintenance
Emergency Response
Same-day. Right trade. Documented.
- Active leaks and water intrusion in common areas
- HVAC failure in shared spaces
- Electrical hazards and power issues
- Storm damage and post-storm cleanup
- Urgent safety issues requiring immediate action
Exterior & Seasonal
Chicago seasons handled. No deferred costs.
- Gutter cleaning, inspection, and repair
- Snow removal and winter property care
- Landscaping and grounds maintenance
- Exterior repairs — siding, fascia, drainage
- Seasonal walkthroughs and readiness prep
Site Inspections & Documentation
Board-ready reports. Every time.
- Condition walkthroughs with photo reports
- Pre-season and post-storm assessments
- Damage documentation for insurance or disputes
- Written summaries suitable for board meetings
- Recurring inspection schedules available
Recurring Maintenance Support
Scheduled. Consistent. Accountable.
- Scheduled common area maintenance visits
- Ongoing exterior upkeep programs
- Preventive maintenance coordination
- Vendor management for recurring services
- Monthly or quarterly service schedules
Every job includes
- Same-day acknowledgment
- Scope confirmed before work starts
- Photo documentation throughout
- Written closeout summary
- One point of contact, start to finish
The board decides.
AOG executes.
AOG handles the physical work — so the board doesn't have to coordinate trades, chase vendors, or manage field execution. You tell us what needs to happen. We scope it, execute it, and deliver a documented closeout.
The board gets clear communication and accurate records — without spending hours managing the process. Every job closes with photos and a written summary ready for board meetings, resident updates, or insurance files.
We coordinate and manage work through a vetted network of licensed and insured contractors — one point of contact from request through completion, with board-ready documentation on every job.
No in-house staff required
AOG gives your association the operational capacity of a facilities team — without the cost of hiring, managing, or retaining full-time staff. Use us when you need it.
Issues get closed, not just reported
When a problem is identified, AOG follows through from assessment to completion. You get a written closeout with photos — not just a verbal update that something was "looked at."
Documentation ready for board meetings
Every AOG job closes with timestamped photos and a written summary. That means you have accurate records to present at meetings, share with residents, and keep on file for insurance or disputes.
One contact reduces confusion
Instead of coordinating multiple vendors across different trades, the board has one number to call. AOG manages the coordination — you get a single point of accountability and consistent follow-through.
Situations boards
call AOG for.
These are representative situations — not fabricated testimonials. An honest look at the types of work AOG handles for HOA and condo associations.
Water intrusion in a common area
A pipe fails in the basement mechanical room or water enters through a failed exterior seal. AOG responds same-day, gets the right licensed trade on-site, contains the issue, and delivers a written summary with photos for your records.
Gutters pulling away from the building
Gutters have separated on two elevations and are directing water toward the foundation. AOG inspects all elevations, re-secures and reseals gutters, corrects drainage at problem areas, and delivers a photo report for board records.
Pre-season property condition assessment
Before winter or spring, the board wants a documented condition report on the building exterior and common areas. AOG conducts a full walkthrough, documents findings with photos, and delivers a written summary the board can act on.
Multiple open common area repair tickets
The board has several open items — a broken lobby door closer, a damaged stair railing, a leaking utility sink. AOG reviews all open items, prioritizes by urgency, schedules the right trades, and closes each ticket with individual documentation.
Snow removal and winter property care
The association needs reliable snow removal coverage for walks, drives, and common areas. AOG provides scheduled or on-call winter coverage — so the board isn't scrambling after every storm and residents aren't waiting for cleared paths.
Ongoing common area maintenance program
The board wants consistent, scheduled maintenance for common areas rather than reactive repairs. AOG sets up a recurring service schedule — regular visits, documented outcomes, and a single contact managing all coordination.
These represent common job types. Specific details are generalized — no client information is disclosed.
Simple process.
Clear outcomes.
Every AOG engagement follows the same four steps — so the board always knows what to expect and what they'll receive at closeout.
Board contacts AOG
Call, text, or submit a form. Describe the situation and the property address. We respond the same day — often within hours.
Phone, text, or online formBoard contacts AOG
Call, text, or submit a form. Describe the situation and the property address. We respond the same day — often within hours.
Phone, text, or online formWe scope and confirm
We review the situation, ask the right questions, and confirm scope before any work starts. The board approves before we move forward.
Scope confirmed before work startsWe scope and confirm
We review the situation, ask the right questions, and confirm scope before any work starts. The board approves before we move forward.
Scope confirmed before work startsWe execute and manage
We bring the right trade, manage the schedule, and oversee the work on-site. The board doesn't coordinate anything — we handle it start to finish.
Vetted trades. Managed execution.We execute and manage
We bring the right trade, manage the schedule, and oversee the work on-site. The board doesn't coordinate anything — we handle it start to finish.
Vetted trades. Managed execution.We deliver the closeout
When the work is done, the board receives a written summary and photo documentation — ready for meeting records, resident communication, or insurance files.
Photos + written closeout every timeWe deliver the closeout
When the work is done, the board receives a written summary and photo documentation — ready for meeting records, resident communication, or insurance files.
Photos + written closeout every timeWhat the board always receives
Same-day acknowledgment
Scope confirmed before work starts
Photo documentation throughout
Written closeout summary
Tell us what your board needs.
Call, text, or fill out the form. We respond quickly — usually the same day. No long-term contract required.
Call or Text Directly
312-505-2105
Prefer to Text?
312-505-2105