Privacy Policy

Asset Operations Group (“we,” “us,” or “our”) is committed to protecting the privacy of the individuals and organizations who contact us, submit requests, or engage our services. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you contact us, submit a service request, or interact with our website, we may collect the following:

• Full name and contact information (phone number, email address)
• Property address, unit details, and project-specific information
• Details submitted through contact or service request forms
• Information about the nature of the work or issue being reported
• Basic usage data from our website through standard analytics tools

2. How We Use Your Information

We use the information you provide solely to operate our business and serve you effectively:

• Respond to your inquiries and service requests in a timely manner
• Prepare estimates, coordinate scheduling, and facilitate project execution
• Communicate updates, confirmations, and follow-ups related to your request
• Improve our internal operations and service quality
• Maintain records of completed work and documentation

3. Sharing of Information

We do not sell or rent personal information to third parties.

In the course of providing services, we may share necessary project and contact information with trusted vendors, contractors, or service providers strictly for the purpose of facilitating the requested services. These parties are engaged solely to support service delivery and are not authorized to use your information for any other purpose.

We may also disclose information if required by law, court order, or to protect the rights and safety of our business or others.

4. Data Protection

We take reasonable measures to protect submitted information and handle it with care. This includes limiting access to personal data to authorized personnel only, using secure communication channels where applicable, and retaining information only as long as necessary to fulfill the purposes described in this policy or as required by applicable law.

5. Cookies and Website Analytics

Our website may use standard analytics tools to understand how visitors interact with our pages. This data is aggregated and does not identify individual users. We do not use tracking cookies for advertising or retargeting purposes.

6. Your Rights

You have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion where we are not legally required to retain it. To make any such request, please contact us directly using the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The effective date at the top of this page will be updated accordingly. We encourage you to review this page periodically.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: