Terms of Service

These Terms of Service govern your use of the Asset Operations Group website and your engagement with our services. By contacting us, submitting a request, or using our services, you agree to these terms. Please read them carefully.

1. About Asset Operations Group

Asset Operations Group is a Chicago-based operational support company providing field services to property owners, landlords, property managers, HOA boards, and commercial clients. Our services include emergency response, unit turnovers, maintenance coordination, exterior and seasonal work, field verification, and property check-ins across Chicago and surrounding markets.

Asset Operations Group operates as a legitimate operational partner — directly involved in the coordination, management, and facilitation of the services we provide. We are not a lead generation platform.

2. Services and Third-Party Contractors

Asset Operations Group provides operational support, project coordination, and service facilitation. In some cases, services may be performed in whole or in part by third-party contractors, vendors, or independent service providers engaged by Asset Operations Group to fulfill the requested scope of work.

AOG may be directly involved in managing and overseeing projects but does not guarantee outcomes of third-party work. All contractors engaged through us are selected based on their ability to meet our operational standards.

By submitting a request or engaging our services, you acknowledge that certain work may be fulfilled by independent service providers operating under the coordination of Asset Operations Group.

3. Scope, Pricing, and Scheduling

Final scope, pricing, timelines, and execution may vary based on project conditions, property circumstances, location, and service provider availability. Any estimates or quotes provided are subject to change based on actual conditions found on-site.

Final pricing will be confirmed prior to work commencement unless otherwise agreed upon in writing. Emergency or time-sensitive requests may be subject to expedited service rates.

4. Payment Terms

Payment terms will be outlined at the time of service agreement. Unless otherwise specified, payment is due upon completion of work or as agreed in writing. Asset Operations Group reserves the right to require a deposit for larger or multi-phase projects.

Invoices not paid within the agreed timeframe may be subject to late fees or suspension of future services. All estimates are provided in good faith and are not binding until confirmed in writing.

5. Informational Nature of Website Content

The content on this website is provided for informational purposes only and does not constitute a guarantee of service availability, pricing, or response time. Availability of services may vary based on location, demand, and operational capacity. Submitting a request does not guarantee acceptance or scheduling of work.

6. Accuracy of Information

You agree to provide accurate, complete, and current information when submitting requests or communicating with Asset Operations Group. Providing false, misleading, or incomplete information may result in delays, incorrect estimates, or inability to complete the requested work. Asset Operations Group is not responsible for outcomes resulting from inaccurate information provided by the client.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Asset Operations Group shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services or website, including but not limited to loss of revenue, loss of data, or property damage not directly caused by our negligence.

Our total liability for any claim arising from services rendered shall not exceed the amount paid by the client for the specific service giving rise to the claim.

8. Intellectual Property

All content on this website — including text, images, branding, and design — is the property of Asset Operations Group and may not be reproduced, distributed, or used without prior written permission.

9. Right to Update These Terms

Asset Operations Group reserves the right to update or modify these Terms of Service at any time. Changes will be reflected by updating the effective date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated terms.

10. Governing Law

These Terms of Service are governed by the laws of the State of Illinois. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts located in Cook County, Illinois.

11. Contact Us

If you have questions about these Terms of Service, please contact us: